XM does not provide services to residents of the United States of America.

Are exchange rates applied during the deposit or withdrawal process?

Yes, exchange rates may be applied during either the deposit or withdrawal process. This may be done by us, or the payment processor. For example, when it comes to credit or debit card transactions, these are handled by the processor and are out of our hands.

The rates we use are quoted by currency exchangers and can be seen in the Members Area when making a deposit or withdrawal.

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If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.