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What can I do if the New Order button is greyed out?

If the ‘New Order’ button is greyed out, check that:

  • Your account is verified
  • You have enough funds to trade
  • You’re trying to open trades on the right instruments
  • If you need further assistance, contact us via Live Chat or send an email to support@xm.com.

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If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.