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What can I do if the platform is running slow?

If you feel the platform is running slow, you can try the following:

  • Reinstall the platform
  • Check your internet connection
  • Ensure you don’t have too many windows open in the platform
  • If, after trying all of the above, the platform is still running slow, contact us via Live Chat or send an email to support@xm.com.

Need help?

If you have a question that isn't covered in the Help Center, please contact us and one of our representatives will be happy to help you.

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