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Loyalty FAQ

How do I receive loyalty status?

After funding your trading account for the first time and closing just a single trade, your Loyalty Status will be activated and set to the starting Executive level.

How is my loyalty status upgraded?

  • Executive level is upgraded to Gold after 30 days of trading
  • Gold level is upgraded to Diamond after 60 days of trading
  • Diamond level is upgraded to Elite after 100 days of trading

How do loyalty statuses differ?

The difference between statuses is in the amount of XMP you can earn as you trade.

  • Executive level = 7 XMP per standard round turn lot
  • Gold level = 10 XMP per standard round turn lot
  • Diamond level = 13 XMP per standard round turn lot
  • Elite level = 16 XMP per standard round turn lot

Is it possible to lose status?

After specific periods of inactivity, your XMP will expire and your loyalty status will be reset to Executive level.

  • Gold status is reset after 30 days of inactivity
  • Diamond status is reset after 60 days of inactivity
  • Elite status is reset after 100 days of inactivity

What is XMP?

XMPs stands for XM Points, which can be accumulated over time and converted into credit. As your loyalty status increases, you will be able to earn XMPs at a greater rate.

How do I gain XMP?

XMPs are gained automatically as you trade. With each standard round turn lot traded you will receive either 7, 10, 13, or 16 XMP depending on your current loyalty status. The higher your loyalty status, the greater the rate at which you can accumulate XMPs on your trades, giving you access to more credit points.

What is XMP worth?

As an example, you have a balance of 1,200 XMPs. This can be redeemed as a $400 Credit to be used for trading.


The maths:
XMP ÷ 3 = How much credit points you can get

A basic example:
1200XMP ÷ 3 = $400

What can I do with it?
Trade it. Don’t withdraw it.

How do I redeem XMPs as Credit?

On the Members Area homepage you can view your current XMP balance and its equivalent Credit value. From there just click on the “Redeem Now” button and you will be redirected to a page where you can specify how much XMPs you wish to redeem. Your Credit will be deposited to your trading account from where it can be used for trading purposes.

Are there any limitations?

You may redeem your XMP to Credit which can be used for trading purposes. Any profits generated from the use of the Credit can be withdrawn at any point in time, however, any withdrawal of funds will result in the proportional removal of the Credit and the corresponding XMP redeemed to obtain it.

Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.