XM does not provide services to residents of the United States of America.
Tired of missing yet another webinar? Introducing XM Live Education. Watch HereLIVE
Support
How can we help?
Choose how you’d prefer to receive support.
Live Chat
Live Chat Terms
By using our LiveChat, you agree that any personal data provided via LiveChat will be processed by us, as per our Privacy Policy, for the purpose of receiving assistance from our Customer Experience team.
In April, we sponsored a heart surgery for Kha Han, a 17-month-old girl from a disadvantaged family in Vietnam. She was diagnosed with tetralogy of Fallot, a condition that could have been fatal. In collaboration with Heartbeat Vietnam, we were able to bring hope and a second chance in life to Kha Han. Tetralogy of Fallot consists of four congenital heart defects that affect normal blood flow and result in a lack of oxygen. The girl’s parents, facing financial difficulties, [..]
XM has been honoured with 3 prestigious CFI.co awards this year, including “Most Reliable Broker, Global” “Most Transparent Broker, Global”, and “Best Customer Support, Global.” These coveted accolades are a testament to our unwavering commitment to providing exceptional services to our clients and partners worldwide. The CFI.co awards are highly respected in the financial and forex industry for their impartial assessment of companies. They highlight only those companies providing true value and innovation. XM’s exceptional performance in key customer experience [..]
On April 22nd 2023, XM teamed up with Baznas Indonesia to donate ‘Happy Ramadan’ packages to 60 families in need. These packages contained essentials like rice, cooking oil, and sugar, and helped ease the financial burden of families in need during the holy month of Ramadan. As an official government organisation, Baznas plays a vital role in uplifting communities and providing support to those in need. At XM, we firmly believe that collaboration and compassion can drive positive change in [..]
We would like to inform you that due to several public holidays all of which take place in June, the trading hours of various instruments will be affected between 05 and 26 June 2023. Please view the tables below to see which instruments will be affected and how: [..]
From May 8th to the 10th our team in South Africa was at the first ever Finance Magnates Summit (FMAS:23). XM was there as Diamond Sponsor, and during the summit, we were honoured with the Best Customer Service in Africa award. The summit was an invaluable opportunity to connect with traders, investors, partners, educators, affiliates, and industry professionals from across the continent. It was also a landmark industry event for the region. Over 2,000 industry professionals, 70 exhibitors, and 50 [..]
In March, we donated to Sulabha Trust for Special Education & Research in India, an inspiring organisation that supports children with special needs and their families. The organisation was founded in 1979 and since then has grown to provide support to over 180 students per year. It continues to work tirelessly to make education and support accessible to children with special needs. Some of the services they offer today include education, vocational training, speech therapy and counselling. We’re proud to [..]
On April 8th, 2023, XM donated to We Listen Malaysia’s initiative ‘Pasca Banjir Johor’, which provides relief to the victims in Seri Medan, Batu Pahat, Johor, who have been affected by the recent floods. So far, our donation has helped 65 flood victims by providing them with basic necessities, including rice, eggs, cooking oil, flour, diapers, tea, and coffee. We Listen Malaysia is a non-profit that shares XM’s values and vision for a better world. They have been working tirelessly [..]
Each year on April 22, more than a billion people celebrate International Earth Day, a day dedicated to the protection of our planet from pollution and deforestation. By taking part in activities like collecting litter and planting trees, everyone’s doing their best to make our world a happier, healthier place to live in. To show our appreciation for all these special people, we chose April 22 to resume our yearly donations to the World Wildlife Fund (WWF). The NGO envisions [..]
XM Supports the Sahara Public Rights Welfare Organization for Ramadan. As part of XM’s ongoing social outreach effort, we donated both groceries and funds to cover the essential and medical need of the SPRW centre’s patients. The Sahara Public Rights Welfare Organization, established in 1988, has been supporting the area’s sick, elderly, physically and mentally challenged, and children for over thirty years. Starting from scratch, it has grown into a sizable organisation, providing welfare services to a considerable number of [..]
On March 11, we teamed-up with Human Initiative in Indonesia to organise the ‘Shopping with Orphans’ program at Transmart Cempaka Putih in Central Jakarta. Our mutual goal was to ease the financial burdens for parentless children living in the area. In total, we offered shopping vouchers to 30 orphans from 4 Human Initiative assisted schools: 10 from SDIT Al Amanah, 5 from SDIT Al Mubarok, 5 from SDIT Perjuanganku, and 10 from SDIT Tunas Muda. All of them had the [..]
We use cookies to ensure the best possible browsing experience. Some are needed for essential features like login sessions, while others help us provide you with content and marketing more closely tailored to your needs. Accepting all cookies enables us to enhance your experience further. Please note, some of these may be third-party cookies. You can modify your cookie preferences by clicking the button below. For more information, please see our Cookie Policy.
Cookies are small data files. When you visit a website, the website sends the cookie to your computer. Your computer stores it in a file located inside your web browser.
Cookies do not transfer viruses or malware to your computer. Because the data in a cookie does not change when it travels back and forth, it has no way to affect how your computer runs, but they act more like logs (i.e. they record user activity and remember stateful information) and they get updated every time you visit a website.
We may obtain information about you by accessing cookies, sent by our website. Different types of cookies keep track of different activities. For example, session cookies are used only when a person is actively navigating a website. Once you leave the website, the session cookie disappears.
Why are cookies useful?
We use functional cookies to analyse how visitors use our website, as well as track and improve our website’s performance and function. This allows us to provide a high-quality customer experience by quickly identifying and fixing any issues that may arise. For example, we might use cookies to keep track of which website pages are most popular and which method of linking between website pages is most effective. The latter also helps us to track if you were referred to us by another website and improve our future advertising campaigns.
Another use of cookies is to store your log in sessions, meaning that when you log in to the Members Area to deposit funds, a "session cookie" is set so that the website remembers that you have already logged in. If the website did not set this cookie, you will be asked for your login and password on each new page as you progress through the funding process.
In addition, functional cookies, for example, are used to allow us to remember your preferences and identify you as a user, ensure your information is secure and operate more reliably and efficiently. For example, cookies save you the trouble of typing in your username every time you access our trading platform, and recall your preferences, such as which language you wish to see when you log in.
Here is an overview of some of the functions our cookies provide us with:
Verifying your identity and detecting the country you are currently visiting from
Checking browser type and device
Tracking which site the user was referred from
Allowing third parties to customize content accordingly
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses analytical cookies placed on your computer, to help the website analyze a user's use of the website. The information generated by the cookie about your use of the website (including your IP address) may be transmitted to and stored by Google on their servers. Google may use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties, where required to do so by law, or where such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held. By using this website, you give your consent to Google to process data about you in the manner and for the purposes set out above.
Change Settings
Please select which types of cookies you want to be stored on your device.
We are using cookies to give you the best experience on our website. Read more or change your cookie settings.
Risk Warning: Your capital is at risk. Leveraged products may not be suitable for everyone. Please consider our Risk Disclosure.
XM Live Chat
Please enter your contact information. If you already have an XM account, please state your account ID so that our support team can provide you with the best service possible.
